9.4
CRITICAL CVSS 3.1
CVE-2025-20358
Cisco Unified Contact Center Express Editor Authentication Bypass Vulnerability
Description

A vulnerability in the Contact Center Express (CCX) Editor application of Cisco Unified CCX could allow an unauthenticated, remote attacker to bypass authentication and obtain administrative permissions pertaining to script creation and execution. This vulnerability is due to improper authentication mechanisms in the communication between the CCX Editor and an affected Unified CCX server. An attacker could exploit this vulnerability by redirecting the authentication flow to a malicious server and tricking the CCX Editor into believing the authentication was successful. A successful exploit could allow the attacker to create and execute arbitrary scripts on the underlying operating system of an affected Unified CCX server, as an internal non-root user account.

INFO

Published Date :

Nov. 5, 2025, 5:15 p.m.

Last Modified :

Nov. 5, 2025, 5:15 p.m.

Remotely Exploit :

Yes !
Affected Products

The following products are affected by CVE-2025-20358 vulnerability. Even if cvefeed.io is aware of the exact versions of the products that are affected, the information is not represented in the table below.

ID Vendor Product Action
1 Cisco unified_contact_center_express
CVSS Scores
The Common Vulnerability Scoring System is a standardized framework for assessing the severity of vulnerabilities in software and systems. We collect and displays CVSS scores from various sources for each CVE.
Score Version Severity Vector Exploitability Score Impact Score Source
CVSS 3.1 CRITICAL [email protected]
Solution
Apply vendor-supplied security updates to address improper authentication.
  • Apply security updates from Cisco.
  • Monitor authentication logs for suspicious activity.
References to Advisories, Solutions, and Tools

Here, you will find a curated list of external links that provide in-depth information, practical solutions, and valuable tools related to CVE-2025-20358.

URL Resource
https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-cc-unauth-rce-QeN8h7mQ
CWE - Common Weakness Enumeration

While CVE identifies specific instances of vulnerabilities, CWE categorizes the common flaws or weaknesses that can lead to vulnerabilities. CVE-2025-20358 is associated with the following CWEs:

Common Attack Pattern Enumeration and Classification (CAPEC)

We scan GitHub repositories to detect new proof-of-concept exploits. Following list is a collection of public exploits and proof-of-concepts, which have been published on GitHub (sorted by the most recently updated).

Results are limited to the first 15 repositories due to potential performance issues.

The following list is the news that have been mention CVE-2025-20358 vulnerability anywhere in the article.

  • Help Net Security
Cisco fixes critical UCCX flaws, patch ASAP! (CVE-2025-20358, CVE-2025-20354)

Cisco has fixed two critical vulnerabilities (CVE-2025-20358, CVE-2025-20354) affecting Unified Contact Center Express (UCCX), which may allow attackers to bypass authentication, compromise vulnerable ... Read more

Published Date: Nov 06, 2025 (4 hours, 3 minutes ago)
  • The Hacker News
Cisco Warns of New Firewall Attack Exploiting CVE-2025-20333 and CVE-2025-20362

Nov 06, 2025Ravie LakshmananZero-Day / Vulnerability Cisco on Wednesday disclosed that it became aware of a new attack variant that's designed to target devices running Cisco Secure Firewall Adaptiv ... Read more

Published Date: Nov 06, 2025 (4 hours, 17 minutes ago)
  • CybersecurityNews
Cisco Unified Contact Center Express Vulnerabilities Let Remote Attacker Execute Malicious Code

Cisco has disclosed multiple critical vulnerabilities in Unified Contact Center Express (CCX) that allow unauthenticated remote attackers to execute malicious code and escalate privileges. The vulnera ... Read more

Published Date: Nov 06, 2025 (7 hours, 32 minutes ago)
  • security.nl
Cisco dicht kritiek lek dat aanvaller controle over callcenter-server geeft

Cisco heeft beveiligingsupdates uitgebracht voor een kritieke kwetsbaarheid in Unified Contact Center Express (UCCX) waardoor een ongeauthenticeerde aanvaller op afstand volledige controle over het sy ... Read more

Published Date: Nov 06, 2025 (8 hours, 28 minutes ago)
  • Daily CyberSecurity
Critical Cisco CCX RCE Flaws (CVSS 9.8) Allow Unauthenticated Root Access via Java RMI and CCX Editor

Cisco has released urgent security updates to address two critical vulnerabilities in its Unified Contact Center Express (Unified CCX) software, which could allow unauthenticated remote attackers to e ... Read more

Published Date: Nov 06, 2025 (16 hours, 22 minutes ago)

The following table lists the changes that have been made to the CVE-2025-20358 vulnerability over time.

Vulnerability history details can be useful for understanding the evolution of a vulnerability, and for identifying the most recent changes that may impact the vulnerability's severity, exploitability, or other characteristics.

  • New CVE Received by [email protected]

    Nov. 05, 2025

    Action Type Old Value New Value
    Added Description A vulnerability in the Contact Center Express (CCX) Editor application of Cisco Unified CCX could allow an unauthenticated, remote attacker to bypass authentication and obtain administrative permissions pertaining to script creation and execution. This vulnerability is due to improper authentication mechanisms in the communication between the CCX Editor and an affected Unified CCX server. An attacker could exploit this vulnerability by redirecting the authentication flow to a malicious server and tricking the CCX Editor into believing the authentication was successful. A successful exploit could allow the attacker to create and execute arbitrary scripts on the underlying operating system of an affected Unified CCX server, as an internal non-root user account.
    Added CVSS V3.1 AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:L
    Added CWE CWE-306
    Added Reference https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-cc-unauth-rce-QeN8h7mQ
EPSS is a daily estimate of the probability of exploitation activity being observed over the next 30 days. Following chart shows the EPSS score history of the vulnerability.
Vulnerability Scoring Details
Base CVSS Score: 9.4
Attack Vector
Attack Complexity
Privileges Required
User Interaction
Scope
Confidentiality Impact
Integrity Impact
Availability Impact